PRIVACY POLICY
Last Updated: 23rd February 2025

zip parking solutions Private Limited (“we,” “us,” or “our”) is committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, and protect personal information provided by users (“you,” “your”) while accessing and using our services available through our website (“Platform”). By using our Platform and services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

This document is published in compliance with the Information Technology Act, 2000 and the rules framed thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. INFORMATION WE COLLECT

When you use the Platform, we collect the following types of information:

  1. Personal Information: Name, contact details (phone number, email address), home address, number of household members, and service preferences.
  2. Payment Information: Credit/debit card details, UPI details, and other transaction-related information necessary for processing payments.
  3. Service Usage Data: Records of services booked, past interactions, feedback, and reviews.
  4. Device and Technical Information: IP address, browser type, operating system, and device identifiers.
  5. Cookies and Tracking Technologies: Data collected through cookies and similar tracking technologies to enhance user experience and optimize service performance.

2. HOW WE USE YOUR INFORMATION

We use the collected data to:

  1. Facilitate service bookings and manage user accounts.
  2. Process payments securely.
  3. Improve service quality and customer experience.
  4. Communicate with you regarding bookings, updates, and promotions.
  5. Ensure compliance with legal obligations.
  6. Detect and prevent fraud, abuse, and security risks.
  7. Personalize content, recommendations, and advertisements.

3. SHARING AND DISCLOSURE OF INFORMATION

maidmeup.com does not sell, rent, or trade your personal data. However, we may share your information under the following circumstances:

  1. With Service Providers (Helpers): Your name, contact details, and service preferences are shared with our verified Helpers to facilitate bookings.
  2. With Third-Party Partners: Payment processors, background verification agencies, or analytical services providers may access necessary data to support operational functions.
  3. Legal and Compliance Purposes: If required by law, regulation, or a legal authority, we may disclose your information.
  4. Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred to the new entity, subject to this Privacy Policy.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

  1. Enhance user experience by remembering preferences.
  2. Track website usage patterns for analytics.
  3. Display relevant advertisements based on browsing behavior.

You can disable cookies via browser settings; however, this may affect the functionality of the Platform.

5. DATA SECURITY MEASURES

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes:

  1. Data encryption and secure payment gateways.
  2. Restricted access to personal data on a need-to-know basis.
  3. Regular security audits and compliance checks.

6. USER RIGHTS AND CHOICES

As a user, you have the following rights:

  1. Access and Correction: You may review and update your personal information by contacting our support team.
  2. Opt-Out of Communications: You can unsubscribe from marketing communications at any time.
  3. Data Deletion Requests: You may request the deletion of your personal data, subject to legal and operational requirements.

7. DATA RETENTION POLICY

We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer required, we securely delete or anonymize the data.

8. THIRD-PARTY LINKS AND SERVICES

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their policies separately.

9. CHILDREN’S PRIVACY

Maidmeup.com does not knowingly collect personal data from individuals under the age of 18. If we become aware of such data collection, we will take appropriate measures to remove it.

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy periodically. Users will be notified of significant changes via email or Platform notifications. Continued use of our services after such updates constitutes acceptance of the revised policy.

11. CONTACT INFORMATION AND GRIEVANCE REDRESSAL

If you have any concerns or complaints regarding this Privacy Policy, please contact our Grievance Officer:

📧 Email: contact@bookinglion.in
📍 Address: Zip Parking Solutions Private Limited, [Supernova, Sector 94, NOIDA], India

📞 Phone: +91 9319090559

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue the use of our Platform immediately.

Scroll to Top